Accel Entertainment

Sr. Key Account Manager (2019 - Present)

I'm passionate about crafting marketing and advertising strategies that not only boost sales but also accelerate growth rates. My role involves analyzing performance metrics to fine-tune our strategies and ensuring that our team stays ahead of industry trends through regular feedback and training sessions. This helps us enhance operational efficiency and adapt swiftly to market changes.
In collaboration with contractors, I work diligently to ensure the quality and efficiency of our modular game wall systems at corporate key accounts.

Here's a glimpse of what I've contributed in my current role:
• I've significantly improved client satisfaction by building strong relationships with Owners and Category Managers across vital corporate accounts spanning multiple states.
• Leading a talented team of customer success managers, I've strengthened our client engagements, ensuring our strategies are in perfect sync with corporate objectives and facilitating seamless transitions for owners coming from competitor accounts to join us at Accel.
• By initiating special projects and working closely with the executive team, I've fostered a culture of innovation and alignment within our organization.

K & L Freight Management

Enterprise Account Manager (2018 - 2019)

In my role, I manage operations for some of our company’s largest accounts, ensuring we deliver consistent quality and service. I'm dedicated to developing strategic plans that not only improve our freight management processes but also strengthen client relationships and drive customer satisfaction and growth.

Here are some of the key contributions I've made:
• Within the first six months of taking charge of my territory, I boosted the average monthly load count by 30%, significantly enhancing our operational capacity.
• I lead the daily oversight of 40-50 freight shipments, optimizing logistics and delivery efficiency to meet and exceed our service standards.
• Each month, I coordinate a range of freight logistics tasks, including building, planning, scheduling, troubleshooting, and billing for 1500-1600 loads, ensuring everything runs smoothly and efficiently.

Premier Trailer Lease

Sales Manager (2017 - 2017)

I focused on coordinating with corporate clients to drive revenue growth by developing strategic partnerships. My approach includes conducting in-depth market analysis to spot emerging trends and understand client needs thoroughly. I also prioritize cultivating strong relationships with executive-level stakeholders, which has been crucial in securing high-value contracts.

Here are some highlights of what I've achieved:
• I've significantly expanded our customer base and increased revenues by crafting solutions that help corporate clients optimize trailer usage through innovative leasing and rental options.
• By adopting a consultative selling approach, I've enhanced operational efficiencies and gained a deep understanding of our customers' needs, ensuring that we deliver top-notch, tailored services.

RevenueWell

Account Manager (2015 - 2016)

I work closely with dealer representatives across eight regional territories, delivering impactful presentations at software user and branch sales meetings. These presentations are designed to enhance product understanding and drive engagement. I also manage customer relationships with precision using CRM tools, ensuring high levels of satisfaction and retention.
I collaborate with doctors to identify and tap into lost revenue opportunities, facilitating practice growth through targeted marketing campaigns and innovative social media strategies.

Here's a look at some of my key achievements:
• I've successfully leveraged patient communication and marketing software to healthcare professionals, coordinating sales initiatives with Revenue Well representatives and Patterson Dental Territory Managers to optimize our outreach.
• I consistently led in customer acquisition, growth, and new customer enrollments, securing the first place each quarter through superior sales performance and deep market penetration.
• I exceeded our sales targets dramatically, surpassing our April 2016 goals by 183%, our year-to-date sales goal for 2016 by 176%, and achieving a 200% growth from 2015 to 2016, demonstrating exceptional sales effectiveness.

• Prior Experience included as Freight Operations Supervisor, XPO Logistics, Joliet, IL Vehicle Service Advisor, Enterprise Holdings, Mount Prospect, IL Enterprise Holdings, Chicago Market: Vehicle Coordinator, (Corporate Headquarters, Lombard, IL) | Account Specialist, Promoted to Corporate Office, Commercial Trucking Division, Mount Prospect, IL| Best Person Program, O'Hare International Airport., Chicago, IL Promoted to Account Specialist | Management Trainee (MT) Promoted to Airport Program, Rent-A-Car, Skokie, IL